FREQUENTLY ASKED QUESTIONS
Q: What time is Check In?
A: 4:00 pm central time
Q: What time is Check Out?
A: 10:00 am central time
Q: Who do I call if I have questions or concerns?
A: 850-654-0985-we always have someone on call
Q: Where do I leave the key?
A: Please read the driving directions on your confirmation. When in doubt, please leave keys where you picked up keys.
Q: What if we arrive after hours?
A: If your rental has a keyless lock, please go directly to your rental. Physical check-in at our office is not required during your stay. If your property requires a key for access and our office is closed, rental keys will be placed in a secure lockbox at our local office. Your confirmation email will contain access instructions, including a code for the lockbox.
Q: Is there an age restriction?
A: Yes. We do not rent to vacationing students or singles under 25 years of age.
Q: What is provided with the accommodation?
A: All of our vacation rentals are furnished and have a kitchen or kitchenette with amenities to include a microwave, coffee maker and toaster. Each property is stocked with all cooking and serving pieces to include plates, bowls, cups, utensils and more. We provide an initial supply of towels and linens, as well as trash liners, toilet paper, bath soap and dishwasher soap. Laundry facilities are provided either in the rental property or on the grounds. While we do provide bath towels and bed linens, we do ask that you bring your own beach towels and toiletries.
Q: How early should I book?
A: Book as early as possible if planning to travel for spring break, during our busy summer season or during fall break. It is also best to book early if planning to travel around a major holiday, such as Memorial Day, Fourth of July, or Labor Day.
Q: Is there a minimum stay?
A: One week minimum stays will apply for all properties during summer and holiday periods, with Saturday arrival and departure. During the off-season, we are typically more flexible with minimum nights, but it is dependent on the vacation rental.
Q: When is payment due?
A: We require a reservation deposit at time of booking of 25%. The remaining balance is due 30 days prior to arrival.